Coronavirus Office Update April 3, 2020

Posted by jasonhobbslcsw in Apr, 2020

3 April 2020

Dear patient,

As a clinician, I remain concerned about your overall health and safety and for your loved ones. You have likely already been made aware that there is currently a “shelter in place” order from Governor Kemp. Our understanding of the order is that behavioral health remains an “essential service”. 

My plan is to continue to see patients as long as you are healthy (without fever or cough) and feel comfortable coming into the office. We continue precautions in the office (hand sanitizer and wiping down surfaces); you are welcome to wait in your car or outside the waiting room until the time of your appointment if you feel more comfortable.

However, I do encourage you to consider telehealth during this time through the same HIPAA-compliant service that I use for my client portal and documentation, Simple Practice. 

If you contact me to convert your appointment to telehealth, you will receive a link prior to your appointment that will guide you to a secure videoconferencing “room”. I will be there at the time of your appointment.

The question of billing remains unclear. Many insurance companies are stating that they will cover telehealth appointments. Some even say that they are waiving copays for telehealth appointments. However, I remind you that your relationship with your insurance company is your responsibility.

If you choose to cancel your appointment, kindly give me 24 hours notice so that I can either fill that time or know not to come into the office. 

If you wish to use telehealth, please contact me prior to your appointment at our office number or by email.

And most of all, take care of yourself and those around you. In the end, we must remember that we are all in this together. 

Sincerely,

Jason Hobbs, LCSW, M.Div